Privacy Policy

This Privacy Notice provides a comprehensive overview of the personal information we gather when you engage with us. Additionally, it outlines our protocols for securely storing and managing this data.

We understand that this document contains substantial information. However, our aim is to ensure that you are well-informed about your rights and the manner in which the Label Room handles your data. For instance, we will elucidate processes like our credit check procedure and how we amalgamate data across Label Room to create a comprehensive profile of you. We anticipate that the forthcoming sections will address any inquiries you may have. Nevertheless, should you require further clarification, please don't hesitate to reach out to us.

When does your personal data get collected by us?

When you visit any of our websites, make purchases using your account, or redeem Partnership vouchers via phone or online. During online guest checkouts, where we collect transaction-based data exclusively. When you create an account on our platform.

While shopping online, we gather data through cookies and similar technologies, which you can manage while browsing our site. When you make in-store or phone purchases without an active account. Engaging with us on social media platforms. Downloading or installing our mobile apps. When purchasing foreign currency, we collect details like your name, address, and proof of identity. Participating in prize draws or competitions. Commenting on or reviewing our products and services. Please note that if your review mentions a specific Partner, we may share it with them upon request.

For how long will we retain your personal data?

Once we gather or process your personal data, we will maintain it only for the duration necessary to fulfil the specific purpose for which it was gathered. Upon the conclusion of this retention period, your data will undergo one of two actions: it will either be entirely deleted or anonymised. Anonymisation may involve aggregating it with other data, rendering it non-identifiable and suitable for purposes like statistical analysis and business planning.

With whom do we share your personal data?

On occasion, we collaborate with reputable third parties to share your personal data. We adhere to a specific set of guidelines when partnering with these organisation's to safeguard your data and ensure your privacy remains secure: We furnish them solely with the necessary information required to execute their designated services. They are authorised to utilise your data exclusively for the precise purposes stipulated in our contractual agreement with them.

We maintain a close working relationship with these parties to guarantee the ongoing respect and protection of your privacy. Should we discontinue our association with these service providers, any of your data they possess will either be erased or anonymised.